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Vendor Terms Report Cards

Published analyses of the terms mid-sized companies actually sign. Each report card runs a vendor's full binding document set against a standard in-house counsel playbook, with every finding cited to its source clause.

HubSpot

Date: June 2026
Scope: 5 binding documents, 300+ pages reviewed.
Results: 65 checks: 25 aligned, 32 flagged for review, 8 conflicts.
Notable: Indemnification covers IP claims, not security incidents.

Stripe

Date: July 2026
Scope: 6 binding documents reviewed, including the DPA and DTA.
Results: 59 checks: 19 aligned, 33 flagged for review, 7 conflicts.
Notable: Customer marks may be used in Stripe's marketing without prior consent.

Slack

Date: August 2026
Scope: 10 documents reviewed, including the Salesforce agreements Slack's pages link to but do not contain.
Results: 59 checks: 25 aligned, 31 flagged for review, 3 conflicts.
Notable: Customer data trains platform-wide AI models by default.

QuickBooks

Date: August 2026
Scope: 6 documents reviewed, including the agreements the Terms incorporate by reference.
Results: 59 checks: 10 aligned, 30 flagged for review, 19 conflicts.
Notable: Intuit claims ownership of data derived from customer content.

How these are made

TermTrax finds the vendor's complete binding document set, including documents incorporated by reference, checks every clause against a playbook, and cites the exact source for each finding. The same engine produces these pages and the reviews our customers run.

Each analysis is dated and reflects the vendor's published terms at that time; terms change. Playbooks evolve as well, which is why the number of checks varies slightly between reports. These analyses use a standard general-terms playbook and are not legal advice.

Your vendors, your playbook

These report cards use a generic playbook. The findings that matter to you come from your own. TermTrax runs the same analysis on any vendor against your team's playbook.

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